Question: I've heard that it's better to let my insured car go to the tow yard after an accident, why?
Answer: There are several reasons. 1. You do not have to pay the tow bill your insurance will cover all fees. 2.
The insurance adjuster will inspect your car and other cars involved sooner to avoid storage fees at our facility. 3. No ugly wreck at your house no liability issues..
Question: With so many makes and models, how do you remember each vehicles towing procedure?
Answer: Every manufacturer establishes towing guidelines; several companies compile these guidelines into an annual publication that is standard equipment for today's tow truck driver.
Question: Can you unlock my car with electric locks or side-impact airbags?
Answer: Yes. Our drivers are trained to unlocking your car and carry proper tools to do the job.
Question: My car has an automatic transmission; can it be towed with the drive wheels on the ground?
Answer: Probably, Most manufactures say yes, for a limited speed and distance.
Question: Can you tow motorcycles?
Answer: Yes, we carry all needed equipment necessary to tow motorcycles without damage.
Question: Do tow truck drivers have special training?
Answer: Yes. Our drivers begin by receiving a week of intensive specialized training
Question: Do tow truck drivers need a special license?
Answer: No. Not for light duty tow trucks. However, our company requires drivers to have a flawless driving record and attend annual defensive driving classes.
Question: Is towing rough on my car?
Answer: No. Quite the opposite. Since your car is lifted by it's tires, it is
riding on your own suspension. And the tow trucks suspension absorbs most of the bumps
Question: My car is all-wheel-drive; does it require a flatbed tow truck?
Answer: yes but you can use a wheel lift with dollies.
Question: Are tow trucks inspected for roadworthiness?
Answer: Yes. Since our trucks are approved to tow our trucks must pass a inspection
Question: My car is lowered, can it still be towed?
Answer: Yes, most lowered cars can be safely towed with a conventional tow truck.